# Pricing

## Simple, scalable pricing

|  | ### Pay As You Go<br>Usage based<br>[Start with $10 free](https://dashboard.vapi.ai/) | ### Enterprise<br>Annual contract<br>[Contact sales](/content/sales/index.html) |
| --- | --- | --- |
| **Usage and Scale** |  |  |
| Call Minutes | Usage based | Custom |
| Call Concurrency | 10 included + $10 / line / mo | Custom |
|  |  |  |
| **Vapi Hosting Cost** |  |  |
| Calls | $0.05 / min | Volume based |
| SMS/Chat | $0.005 / msg | Volume based |
|  |  |  |
| **Model Provider Cost (STT, LLM, TTS)** |  |  |
| Calls | At cost | Included |
| SMS/Chat | At cost | Included |
|  |  |  |
| **Channels** |  |  |
| Calls |  |  |
| SMS/Chat |  |  |
| Custom SIP |  |  |
|  |  |  |
| **Data Retention** |  |  |
| Call history | 14 days | Custom |
| Chat history | 30 days | Custom |
|  |  |  |
| **Security and Compliance** |  |  |
| SSO |  |  |
| RBAC |  |  |
| SOC2 |  |  |
| HIPAA Zero Data Retention | Add-on $1000/mo |  |
|  |  |  |
| **Reliability and Support** |  |  |
| Infra SLA |  | Enterprise Grade, 99.9% |
| Support SLA |  | Custom Support SLA |
| Named Support Engineer |  |  |
| Account Manager |  |  |
| Priority Support |  |  |
| Support | Community Discord, Email | Private Slack, Email |

## Estimate your cost

Calls per month

Call length (mins)

Prompt tokens

**Vapi Hosting**
Container hosting for your Vapi agents $0.05 / min

**Transport**
Network and data transport services (Charged by provider - not Vapi) Select an option Select an option

**Large Language Model (LLM)**
Advanced language processing and generation Select an option Select an option

**Text-to-Speech (TTS)**
Natural, high-quality speech synthesis Select an option Select an option

**Speech-to-Text (STT)**
Accurate, high-speed speech recognition Select an option Select an option

**Total Monthly Cost** $50.00

## Frequently Asked Questions

- Can I try Vapi for free?
- Can I get fixed monthly pricing instead of pay-as-you-go?
- Can I get volume discounts?
- I'm in the middle of negotiations with prospective customers. What does Vapi pricing look like at scale?
- How does credit equate to minutes?
- How much does Chat cost and how does that tie into minutes/credits?
- How can I get more than 14 days of call and chat history?
- What is Vapi Hosting Cost?
- Does Vapi Hosting Cost include model providers?
- If I use my own Model Provider keys, am I still charged?
- Are telephony provider costs also included?
- How does billing work for mid-month purchases?
- How do refunds work for add-ons?
- What is concurrency?
- Can I increase my concurrency?
- What is the minimum price range for the Enterprise plan?
- I want private Slack support / integration help.
- Can I get support or speak with someone?
- Is the self-serve platform reliable enough for production use?
- I was on the Startup/Agency plan - what happened to it?
- How do refunds work for legacy bundled plans?