Pricing
Simple, scalable pricing
| ### Pay As You Go Usage based Start with $10 free |
### Enterprise Annual contract Contact sales |
|
|---|---|---|
| Usage and Scale | ||
| Call Minutes | Usage based | Custom |
| Call Concurrency | 10 included + $10 / line / mo | Custom |
| Vapi Hosting Cost | ||
| Calls | $0.05 / min | Volume based |
| SMS/Chat | $0.005 / msg | Volume based |
| Model Provider Cost (STT, LLM, TTS) | ||
| Calls | At cost | Included |
| SMS/Chat | At cost | Included |
| Channels | ||
| Calls | ||
| SMS/Chat | ||
| Custom SIP | ||
| Data Retention | ||
| Call history | 14 days | Custom |
| Chat history | 30 days | Custom |
| Security and Compliance | ||
| SSO | ||
| RBAC | ||
| SOC2 | ||
| HIPAA Zero Data Retention | Add-on $1000/mo | |
| Reliability and Support | ||
| Infra SLA | Enterprise Grade, 99.9% | |
| Support SLA | Custom Support SLA | |
| Named Support Engineer | ||
| Account Manager | ||
| Priority Support | ||
| Support | Community Discord, Email | Private Slack, Email |
Estimate your cost
Calls per month
Call length (mins)
Prompt tokens
Vapi Hosting Container hosting for your Vapi agents $0.05 / min
Transport Network and data transport services (Charged by provider - not Vapi) Select an option Select an option
Large Language Model (LLM) Advanced language processing and generation Select an option Select an option
Text-to-Speech (TTS) Natural, high-quality speech synthesis Select an option Select an option
Speech-to-Text (STT) Accurate, high-speed speech recognition Select an option Select an option
Total Monthly Cost $50.00
Frequently Asked Questions
- Can I try Vapi for free?
- Can I get fixed monthly pricing instead of pay-as-you-go?
- Can I get volume discounts?
- I'm in the middle of negotiations with prospective customers. What does Vapi pricing look like at scale?
- How does credit equate to minutes?
- How much does Chat cost and how does that tie into minutes/credits?
- How can I get more than 14 days of call and chat history?
- What is Vapi Hosting Cost?
- Does Vapi Hosting Cost include model providers?
- If I use my own Model Provider keys, am I still charged?
- Are telephony provider costs also included?
- How does billing work for mid-month purchases?
- How do refunds work for add-ons?
- What is concurrency?
- Can I increase my concurrency?
- What is the minimum price range for the Enterprise plan?
- I want private Slack support / integration help.
- Can I get support or speak with someone?
- Is the self-serve platform reliable enough for production use?
- I was on the Startup/Agency plan - what happened to it?
- How do refunds work for legacy bundled plans?